Our industry solutions
Our main focus is to provide personal service for our customers. We deliver first-class products and services at right time and for the right price, we’re used to challenges, and we strive to have the shortest possible response time.
As the Scandinavian partners of MARINI-ERMONT (Mobile, continuous asphalt plants), MARINI (Batch mix asphalt plants), SAE (Cold mix plants, stationary or containerized emulsion and bitumen tanks), and SECMAIR (Developer-manufacturer for road maintenance equipment), SS Automation provides full scale industrial asphalt plants and, as well as 24/7/365 customer service.
Mindful of what matters to professionals in the road industry, we are focused on continually improving our customer relations. As the Norwegian Exclusive Service Partners for the FAYAT GROUP‘s beforementioned subsidiary companies, and as Authorized Service Partners in Sweden and Finland, we provides a range of services all over North Europe, enabling customers to beneﬁt from our technological expertise and innovative capacity.
Our customer services
Our Customer Services reflect our skilled people, well versed in automation, electrical and mechanical work. We are available on a 24 hour basis, all year, every day of the week. We offer training, after sales consultancy, spare parts and retrofitting.
Our experience and routines makes us able to anticipate and assist each of our customers during the whole life cycle of their industrial equipment.
We have devised a complete range of training courses, exploring fundamental techniques for the production of road materials, together with know-how regarding equipment and solutions. Students benefit from the technical competence gained from field experience, combined with the specialized expertise of our teaching staff.
We also offer in-situ training by means of scale models which have the double function of teaching tools and practical implements tor easy, immediate understanding of procedures.
We are at your disposal to ensure the continuous training at your employees and hope to count you among the participants in our future training programs. in our centers in Alfonsine (IT) and Lorette (FR), or on your own work sites all across the Nordic countries.
The major target of FAYAT Mixing Plants Service activities, and SS Automation, is to adequately face challenges appearing in the everyday life of a road building professional.
We achieve this not only through a proximity service (head offices, sales subsidiaries, and dealers), but also thanks to a strategy based on the lifespan of the machinery, represented by:
- Our commitment to put services at the heart of our organization
- Our customer support system which brings together our expertise with the desires of our customers
In our service department we apply the same strict quality standards as those used when building our machines.
Our spare parts maintain the original performance of your plant to meet the requirements of your business in terms of mobility, time and safety.
- Characteristics specified by the manufacturer
- Maintenance costs controlled
- A 6-month international warranty
Excellent logistics to ensure availability and prompt delivery of parts. A competent network throughout the world.
Developed to the same demanding specifications and manufactured to the same standards of production as the components used in the assembly of our plants, with appropriate quality controls. The key words are reliability, durability and safety.
A plant’s operating life depends on may aspects. These industrial
investments form the capital of road building companies and need to be reliable, productive and use cutting-edge techniques.
Our target is to upgrade, improve and complete your plant to give it a new lease at industrial life. This renovation process very often leads to the operator working with experts at the brand also asks for:
- The addition of peripherals to increase plant performance, in terms of production output and quality
- The addition of new, greener solutions, production at warm mixes, RAP
- Bringing the plant into line with standards and safety requirements
- Visual impact, insertion into the environment and reduction of the carbon footprint
- Last, but not least, reducing energy consumption during the drying phase as well as storing components (such as bitumen)
Contact us for quick service, a consultation or a noncommittal price estimate.
SS Automation AS